Skip to main content

Getting Started with Athenty

Sign up and account creation process

  1. Visit our website at www.athenty.com and click on "Sign Up."

  2. Follow the prompts to create your account, providing necessary details. Auth register

  3. After signing up, check your email inbox for a new email from Athenty.

    Within the verification email, there will be a link or button that says "Verify Your Email" or similar. Click on the verification link.

  4. After clicking on the verification link, you will be redirected to a confirmation page on the platform: Auth register verify

    1. Fill in the personal details on the "Personal Details" form:
      • Enter your First Name, Last Name, Work Position, Email, Password, Re-Password, Direct Number, and Mobile Phone.
      • Click on the "Next" button at the bottom of the form to proceed.
    2. Fill in the organization's information on the "Organization's Info" form:
      • Enter the Company Name, Company Phone, Company Size, and Company Type.
      • Click on the "Next" button at the bottom of the form to proceed.
    3. Fill in the organization's location details on the "Organization's Location" form:
      • Enter the Address, Address 2, City, Country, Province/State, and Zip/Postal Code.
      • Click on the "Submit" button at the bottom of the form to complete the signup process.
    4. Once you have submitted the form, you will see a "Thank you for
      submitting form" message indicating successful submission.
    5. You can go back to any previous step by clicking on the "Previous" button in the respective form.

Authentication process

Sign in

Once you have created your account, sign in using your credentials to access the Athenty platform and its features. Auth login

Reset your password

  1. If you forget your password, click on "Forgot Password?" on the Sign in page.
  2. Follow the instructions to reset your password securely. Auth reset

Platform navigation and layout

Dashboard

To navigate this page, follow these steps:

  1. The page consists of several sections:
    • Dashboard: Displays a summary of different features and options available to the user.
    • Help and support: Provides options to ask questions, suggest improvements, file support tickets, or report issues.
  2. Click on any of the cards under the "Dashboard" section to navigate to a specific feature or page related to the selected option.
  3. To access the "Help and support" section, click on the "Get Support Now" button. This will open a modal where you can contact the support team.
  4. In the modal, fill in the required details such as your name, email,
    select the type of support, and provide a message explaining your request.
  5. Click on the "Send" button to submit your request to the support team.
    You can also click on "Cancel" if you wish to close the modal without
    submitting the request.
  6. You can close the modal at any time by clicking on the "Close" button or anywhere outside the modal.

Introduction to AI/ML technology used by Athenty