Settings — Time Tracking
The Settings ▸ Time Tracking page sets your organization’s defaults for the running timer and billable time entries. It is admin-only (Owner / Admin). These are org-wide defaults; an individual timekeeper’s billing rate is configured separately.
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Rounding
Section titled “Rounding”Choose an increment (e.g. 6 minutes = 1/10 hour, the common legal-billing unit) and a mode:
| Mode | Effect |
|---|---|
| Up | Always round tracked time up to the next increment |
| Down | Round down |
| Nearest | Round to the closest increment |
Set the increment to Off to record exact tracked time (the default). Rounding applies to every time entry — both when a running timer is stopped and when time is logged manually in hours + minutes. The Log-time form previews the result as “tracked → billed” so it is always clear what will be billed.
Other defaults
Section titled “Other defaults”- Auto-stop previous timer — when on, starting a new timer automatically stops (and logs) any timer already running, instead of blocking you.
- Default activity — the activity type pre-selected on new timers and time entries (Document review / Task / Other).
- Require a memo — when on, every time entry must have a memo describing the work before it can be saved.
What this page does not set
Section titled “What this page does not set”The rate a timekeeper bills at is configured separately — through their rate matrix × rate class, with the per-matter default living on each matter’s Staff tab.
Permissions and scope
Section titled “Permissions and scope”| Role | View | Manage |
|---|---|---|
| Owner / Admin | ✓ | ✓ |
| Member | ✗ (defaults apply to their entries) | ✗ |
Troubleshooting
Section titled “Troubleshooting”| Symptom | Most likely cause | Fix |
|---|---|---|
| Billed time differs from tracked time | A rounding increment is set | Expected — check the “tracked → billed” preview, or set increment to Off |
| New timer blocked while another runs | Auto-stop previous timer is off | Turn it on, or stop the running timer first |
| Time entry won’t save | Require-a-memo is on and the memo is empty | Add a memo |
Related pages
Section titled “Related pages”- Settings ▸ Defaults — other org-wide operational defaults
- Settings ▸ Managed Lists — activity-type options